SUMMARY

Technical writer, editor, and instructional developer with skills in developing user instructions, test scripts, Technical SOPs, Adobe Captivate training, proposal editing, and LMS management. Additional experience includes: scripting, video editing, social media management, blogging, and graphic design.

SKILLS SUMMARY

  • Technical Writing - Document development includes: User instructions, newsletters, website copy, technical SOPs, user test scripts, proposals, detailed design documents, catalog product copy, web product copy, customer emails, search engine optimization metadata, and book reviews.

  • Document Management - SharePoint Online sub-site content development and administration

  • Captivate Development - Adobe Captivate 2019 e-learning module development and Adobe Prime LMS administration

  • Script Writing - e-Learning training modules and video games

  • Editing - Developmental editing, copy editing, and proofreading

  • Graphic Design - Adobe Illustrator, Photoshop, and InDesign

  • Video Editing - Camtasia and Snagit

  • Social Media Management - Online forum moderating, blogging, social media account management, and content creation for Twitter, Instagram, and Facebook

  • Office Tools - Microsoft Office Professional Suite and Google Docs

WORK EXPERIENCE

  • Technical Writer (Consultant) - A&T Systems with the State of Maryland Treasurer’s Office - Annapolis, MD - November 2018 to Present

  • Brand and Product Content Writer/Editor - Plow & Hearth/Children’s Group, LLC - Madison, VA - September 2017 to December 2018

  • Children’s-Teen Bookseller - Politics & Prose Bookstore - Washington, DC - April 2016 to August 2017

  • Bookseller - Main Point Books - Bryn Mawr, PA - August 2015 to March 2016

  • Editorial Intern - Running Press Books - Philadelphia, PA - January 2015 to May 2015

  • Freelance Editor and Writer - 2013 to Present

  • Book & Media Reviewer - January 2009 to Present

EDUCATION

  • Master of Arts in Publishing & Editing - Rosemont College - Rosemont, PA - December 2015

  • Bachelor of Arts in English & Creative Writing - University of Wisconsin - Madison, WI - December 2012

OTHER TRAINING

  • Proposal Editing Certificate - OST Global Solutions, Inc. - September 2019

  • Adobe Captivate Specialist Certificate - Adobe - March 2019

  • Technical Writing Certificate - George Mason University - Fairfax, VA - September 2018

  • Viral Marketing & Contagious Content Certificate - University of Pennsylvania - February 2018

  • Film Production Certificate - Maine Media Workshops - Rockport, ME - August 2012

  • Comedy Writing - The Second City - Chicago, IL - 2009

CURRENT/RECENT PROFESSIONAL ACTIVITIES

  • Society for Technical Communications - 2018 to Present

  • Young Adult Novels & Anime Panelist - Las Vegas, NV - April 2017

  • Geek Girl Brunch Chapter Officer - Philadelphia, PA - October 2014 to April 2016